At Berkley Industrial Comp, our mission is to deliver superior results for our agents and insureds—especially when it comes to improving workers’ comp outcomes through behavioral rehabilitation. In the latest episode of our podcast, Adjusted, we explored how innovative approaches at Craig Hospital are revolutionizing neurorehabilitation and ultimately driving better recovery for patients with traumatic brain and spinal cord injuries.
Neurorehabilitation and Behavior Analysis: Transforming Workers’ Comp Claim Outcomes
First and foremost, successful rehabilitation after a serious injury involves far more than physical recovery. In fact, it is about improving workers’ comp outcomes through behavioral rehabilitation as well. Remarkably, Craig Hospital stands out from other facilities by integrating Board Certified Behavior Analysts into every patient’s care team. This science-based approach addresses not only physical therapy needs, but also behavioral challenges that can delay progress.
What Makes Craig Hospital Special?
For every patient, Craig provides care from a physician, neuropsychologist, social worker, and a full team of therapists. Moreover, they include behavioral analysts who focus on modifying behaviors that could interfere with recovery. As discussed in Adjusted, behaviors such as aggression or non-compliance aren’t simply obstacles; instead, they are signals to be addressed through tailored strategies. Therefore, these insights are essential for insurance agents and employers seeking effective solutions for complex injury claims.
Example:
When a Spanish-speaking patient showed aggressive behaviors, Craig’s team took extra steps to understand the root causes. By establishing structured routines and clear communication, they were able to reduce aggression, enabling the patient to fully engage in therapy.
Personalizing Rehabilitation for Better Claim Outcomes
Importantly, a key lesson from Craig Hospital is that every patient is unique, and personalized behavioral rehabilitation can measurably enhance workers’ comp outcomes. Ariel Rolando, a Board Certified Behavior Analyst, shared that the principles she used with autism care—individualized plans and environmental adjustments—are equally instrumental in brain injury rehabilitation. Since this level of customization empowers injured workers, agents can feel confident that their clients are receiving the best possible care.
The Impact of Family and Environment on Recovery
What’s more, Craig Hospital’s vision for “behavioral rehab nursing”—training nursing staff in behavioral strategies—demonstrates just how far the integration of behavioral science can go. As a result, agents and claims professionals can expect even greater potential for long-term recovery, reduced claim costs, and confident advocacy for specialized care.
The Future of Behavioral Rehab Nursing
Craig Hospital’s vision for “behavioral rehab nursing”—training nursing staff in behavioral strategies—shows just how far the integration of behavioral science can go. For agents and claims professionals, this means even greater potential for long-term recovery, reduced claim costs, and confident advocacy for specialized care.
Why It Matters for Berkley Industrial Comp Agents and Insureds
- For agents: Choosing a rehabilitation partner that prioritizes behavior analysis can lead to higher claim closure rates, lower costs, and better outcomes for your clients.
- For insureds: Injured workers benefit from customized, compassionate care that empowers them to regain independence and return to work.
As Adjusted host Matt noted, “We want our injured employees more independent, not only because it saves money, but because it gets them the better outcome.”
This episode reinforces that improving workers’ comp outcomes through behavioral rehabilitation is possible by recognizing and addressing environmental factors behind challenging behaviors.
Are you an agent seeking proven rehabilitation partners for your workers’ compensation clients?
Learn more about Craig Hospital, and connect with Berkley Industrial Comp for guidance on behavioral neurorehabilitation and superior outcomes for your insureds.