Customers expect immediate responses to their inquiries and concerns in today’s fast-paced world. Yet, many businesses struggle to meet these expectations, especially in the insurance industry. At Berkley Industrial Comp, we’ve made responsiveness a cornerstone
Mediation has become an essential tool in resolving conflicts, particularly in the complex area of workers’ compensation. Alan Jordan, founder of Prism Group and an experienced mediator, shares his insights on the evolution of mediation,
In the world of workers’ compensation, the focus is often on claims processing, legalities, and the complexities inherent in the insurance business. However, what if the secret to improving outcomes isn’t just in the numbers
In our latest podcast episode, we delve into the remarkable journey of Aaron Holm, founder and executive director of Wiggle Your Toes. Aaron’s story is a powerful testament to the human spirit’s resilience in the
In the ever-evolving world of podcasting, reaching the 100th episode is a monumental achievement that speaks volumes about a show’s resilience, adaptability, and connection with its audience. The Adjusted Podcast, hosted by Greg Hamlin, Matthew
In our latest podcast episode, we delve deep into the transformative journey of Dave Rapacchietta, a Senior Risk Management Consultant at Berkley Industrial Comp. His path from studying at West Virginia University to becoming a
In the latest episode of our podcast, we delve into a groundbreaking approach to managing chronic pain with Dr. David Hanscom, an orthopedic spine surgeon who has revolutionized the field by focusing on non-surgical, holistic
In a groundbreaking episode, we delve into the transformative role of telehealth in workers’ compensation with Kimberly Labow, CEO of MedCall. The conversation sheds light on how MedCall is revolutionizing the management of workplace injuries
WORKING AT A RESTAURANT BROUGHT HIM TO THE INSURANCE INDUSTRY: While working at a restaurant, Andrew Atkinson met an insurance agent, who was his manager’s husband. Andrew noticed that the insurance agent had a flexible
What is the Experience Modification rate, and why are they important? Â An EMOD (Experience Modification) is a multiplier, and it is used to factor the cost of the premium. The most important number in EMODs