Managing business expenses is challenging enough—but one often-overlooked factor can quietly drive up your costs: your workers compensation experience modification factor, or “E-mod.” This hidden metric can significantly influence your premiums, yet many business owners
Digital transformation has become a buzzword in the insurance industry, but what does it really mean? Ema Roloff, Director of North American Property and Casualty Sales, says digital transformation is fundamentally about “making your people
Like many traditional sectors, the insurance industry faces a significant talent challenge. As experienced professionals retire and remote work reduces organic mentoring opportunities, many companies struggle to attract and retain the next generation of insurance
Customers expect immediate responses to their inquiries and concerns in today’s fast-paced world. Yet, many businesses struggle to meet these expectations, especially in the insurance industry. At Berkley Industrial Comp, we’ve made responsiveness a cornerstone
Mediation has become an essential tool in resolving conflicts, particularly in the complex area of workers’ compensation. Alan Jordan, founder of Prism Group and an experienced mediator, shares his insights on the evolution of mediation,
In the world of workers’ compensation, the focus is often on claims processing, legalities, and the complexities inherent in the insurance business. However, what if the secret to improving outcomes isn’t just in the numbers
In our latest podcast episode, we delve into the remarkable journey of Aaron Holm, founder and executive director of Wiggle Your Toes. Aaron’s story is a powerful testament to the human spirit’s resilience in the
In our latest podcast episode, we delve deep into the transformative journey of Dave Rapacchietta, a Senior Risk Management Consultant at Berkley Industrial Comp. His path from studying at West Virginia University to becoming a
In a groundbreaking episode, we delve into the transformative role of telehealth in workers’ compensation with Kimberly Labow, CEO of MedCall. The conversation sheds light on how MedCall is revolutionizing the management of workplace injuries
WORKING AT A RESTAURANT BROUGHT HIM TO THE INSURANCE INDUSTRY: While working at a restaurant, Andrew Atkinson met an insurance agent, who was his manager’s husband. Andrew noticed that the insurance agent had a flexible